We take the protection of your personal data very seriously. In this privacy policy, we would like to inform you about what data we collect on our website, how we use it, and how we protect it.
1. Controller
The controller in accordance with data protection laws is:
Campingplatz Heidekamp
Dieter Wiltmann
Stränger Straße 59, 33775 Versmold
Mobile: +49 171 6725328
Landline: +49 5423 42421
Email: heidesee@t-online.de
2. Collection and Processing of Personal Data
Personal data is information that can be used to identify you personally. We only collect and process personal data when this is legally permitted or when you voluntarily provide it to us.
When using our website, we collect the following personal data:
- Contact information (e.g., name, address, email address, phone number)
- Booking data (e.g., desired stay duration, number of persons, type of campsite/camping spot)
- Payment data (e.g., bank details, credit card information, but only when you make bookings)
3. Purposes of Data Processing
We process your data for the following purposes:
- Booking and reservation of camping spots
- Processing inquiries and communication with you
- Payment processing and invoicing
- Improving the user experience on our website
- Fulfillment of legal obligations (e.g., tax requirements)
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
- Contract fulfillment (Art. 6(1)(b) GDPR) – to handle your booking and communication in connection with our services.
- Consent (Art. 6(1)(a) GDPR) – if you explicitly provide consent for the processing of your data for specific purposes (e.g., for newsletters).
- Legal obligation (Art. 6(1)(c) GDPR) – to comply with legal obligations (e.g., invoicing requirements).
- Legitimate interest (Art. 6(1)(f) GDPR) – to ensure the functionality of our website and improve the service.
5. Sharing of Data
We will only share your personal data with third parties if this is necessary to fulfill the contract, if there is a legal obligation, or if you have given your consent. Possible recipients may include:
- Payment service providers (for processing payments)
- External service providers who assist us in providing our services (e.g., IT service providers, web hosts)
Your data will not be transferred to entities outside the EU or EEA.
6. Data Retention
We will only store your personal data for as long as necessary to fulfill the purposes outlined above or as required by legal retention periods. Afterward, the data will be deleted or anonymized.
7. Your Rights as a Data Subject
You have the right to:
- Request information about the personal data we have stored about you.
- Request the correction of inaccurate or incomplete data.
- Request the deletion of your data (unless there are legal retention obligations).
- Request the restriction of the processing of your data.
- Data portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
- Object to the processing of your data.
If you wish to exercise any of these rights, please feel free to contact us at any time.
8. Security of Your Data
We implement technical and organizational security measures to protect your personal data from loss, misuse, and unauthorized access. Our website uses SSL encryption (Secure Socket Layer) to ensure the security of data transmission.
9. Cookies and Tracking
Our website uses cookies to improve the user experience. Cookies are small text files stored on your device. You can adjust the use of cookies in your browser settings.
We use the following types of cookies:
- Necessary cookies that are required for the functionality of the website.
- Analytical cookies that help us understand and improve the usage of the website (e.g., Google Analytics).
For more information on cookies, please refer to our cookie policy.
10. Changes to the Privacy Policy
We reserve the right to adjust this privacy policy as needed to comply with new legal requirements or changes to our services. The current version will always be available on our website.
11. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please do not hesitate to contact us:
Campingplatz Heidekamp
Stränger Straße 59, 33775 Versmold
Mobile: +49 171 6725328
Landline: +49 5423 42421
Email: heidesee@t-online.de